Pfizer CPO Freda Lewis-Hall On The Five Things We Must Do to Improve the US Healthcare System

The US healthcare system is a tale of two cities. One city is magnificent. Even in the study you mention, the US ranks among the best in qualities such as effective care, speed of care, and focus on the patient. The other city is dismal. Again, according to the study you mention, US healthcare ranks among the worst in access and equity. Too often, a person’s ZIP Code is his or her health destiny. And it is enormously inefficient, when compared with other nations that are leaders in healthcare. Much of this has to do with healthcare insurance. Most people with good insurance — and by “good,” I mean coverage that keeps them from economic ruin, is affordable, and provides access to innovative therapies and care — are satisfied with their health care coverage. On the other side, one person in ten is…

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