Assaf Elovic Of monday.com On Pushing the Boundaries of AI

Assaf Elovic Of monday.com On Pushing the Boundaries of AI

…Understand the History. Knowing how AI has evolved is essential to understanding where it’s headed. For instance, the progression from rule-based systems to machine learning, and now to deep learning and large language models (LLMs), reveals a trend of increasing capability but also growing complexity and resource demands. A key milestone was OpenAI’s development of GPT models, demonstrating how scaling model size could dramatically improve performance. However, this also raised pressing questions about efficiency, accessibility, and sustainability. For example, while these models deliver incredible accuracy, their carbon footprint has sparked a larger conversation about green AI initiatives…


Artificial Intelligence is transforming industries at a breakneck pace, and the entrepreneurs driving this innovation are at the forefront of this revolution. From groundbreaking applications to ethical considerations, these visionaries are shaping the future of AI. What does it take to innovate in such a rapidly evolving field, and how are these entrepreneurs using AI to solve real-world problems? As a part of this series, I had the pleasure of interviewing Assaf Elovic.

Assaf Elovic, AI Director at monday.com, is a tech leader deeply involved in AI innovation and development. He has created several impactful AI projects, such as GPT Researcher, and has led AI engineering at companies like Servicefriend (acquired by Meta) and Wix, prior to monday.com. He focuses on AI-driven product development through his work and is passionate about sharing his expertise, often speaking and writing about it.

Thank you so much for joining us in this interview series. Before we dive in, our readers would love to learn a bit more about you. Can you tell us a bit about your childhood backstory and how you grew up?

I was born in Israel but spent part of my childhood in Miami before moving back to Israel, where I now live in Tel Aviv. My life has often taken me back and forth between Israel and the U.S., whether for business, family, or personal travel.

Growing up, I had a deep love for music. I started playing the piano at nine years old and, over time, developed a passion for creating music, especially inspired by movie soundtracks and electronic trance. In 2011, I released a music album, which is still available on Spotify and Apple Music for those curious to listen.

In addition to music, I was always drawn to creating and innovating. Coding became a natural outlet for this passion early on. Over the years, this love for building and problem-solving has evolved into a focus on cutting-edge technologies like AI, where I continue to explore and innovate every day.

None of us are able to achieve success without some help along the way. Is there a particular person who you are grateful towards who helped get you to where you are? Can you share a story about that?

Absolutely. Early in my career, I was working at a startup that was going through a challenging time. The company’s ability to raise its next round of funding was uncertain, and that uncertainty cast a shadow over everything. At the time, I had an open role to fill, but I found myself questioning whether it was the right thing to do. How could I hire someone when I couldn’t guarantee the company’s future — or theirs?

I turned to my mentor, Ziv, for advice. I asked him, “How can I hire this person when I can’t promise what’s next for them or the company?” Ziv didn’t hesitate. He replied, “What’s your assumption? If your assumption is that the company has no future, then we should be having a different conversation. But if you assume there is a future, then what’s stopping you?”

That simple question reframed everything for me. Ziv’s advice taught me to approach uncertainty differently. Instead of getting stuck in the endless “what-ifs,” he showed me how to make decisions based on a clear assumption about the future. His words simplified what felt like a complex, overwhelming situation and gave me a practical framework to act confidently.

Even now, whenever I face tough decisions, I think back to that conversation. It wasn’t just about hiring someone; it was about learning to focus on the possibilities rather than the unknowns. That mindset has shaped how I lead and make decisions to this day.

Can you please give us your favorite “Life Lesson Quote”? Can you share how that was relevant to you in your life?

“Don’t grow up, it’s a trap.”

This quote resonates deeply with me because it’s a reminder to approach life with curiosity, playfulness, and an open mind. Growing up often comes with societal pressures to “be serious” or “play it safe,” but I’ve learned that keeping a childlike sense of wonder is key to innovation and resilience.

For example, early in my career, I chose to dive into AI when it was still a relatively niche and uncertain field. Many people hesitated, thinking it was too risky, but I treated it like an exciting new puzzle to solve. Life feels much more rewarding when you treat it like a playground rather than a rigid set of rules to follow.

You are a successful business leader. Which three character traits do you think were most instrumental to your success? Can you please share a story or example for each?

  1. Communication:
    Business is all about people, and communication is the bridge that connects them. You need to adapt to different communication styles to get your message across. For example, when we launched AI tools at monday.com, I worked closely with the Engineering, Design, and Marketing teams. Each team had different priorities, so I had to tailor how I communicated the vision to ensure everyone understood their role and how it contributed to the bigger picture. That alignment made all the difference in our success.
  2. Beginner’s Mind:
    This means staying curious and treating every problem as if you’re encountering it for the first time. Expertise can sometimes blind you to new ideas, but curiosity keeps you open. For example, when I worked on an early AI assistant, I questioned traditional methods and explored new approaches, which led to breakthroughs we wouldn’t have found otherwise.
  3. Determination:
    Staying focused on your goals, even when things get tough, is key. One example of determination was when we pushed boundaries in AI development. At monday.com, we took on the challenge of creating tools that could predict risks in complex workflows — something many thought wasn’t feasible. By staying focused, iterating relentlessly, and refusing to accept the limits of existing technology, we developed our Risk Analyzer. It proved that we can solve problems that once seemed out of reach with determination.

Ok super. Let’s now shift to the main part of our discussion. Share the story of what inspired you to start working with AI. Was there a particular problem or opportunity that motivated you?

My journey in AI started during the chatbot boom of 2015. I remember interacting with an AI bot that could understand intent — it felt like magic. It wasn’t just a novelty; it solved real problems like booking appointments or answering complex questions. That moment sparked my curiosity, and I began digging into how these systems worked. I realized how accessible AI had become, with tools and APIs that made it possible for developers to build powerful applications without needing a PhD in machine learning. The endless possibilities were exciting, and I knew I wanted to contribute to this transformation. Since then, I’ve been dedicated to building AI products that solve real-world challenges and improve people’s lives.

Describe a moment when AI achieved something you once thought impossible. What was the breakthrough, and how did it impact your approach going forward?

When DeepMind’s AlphaGo defeated Lee Sedol in the game of Go, it was a pivotal moment for me. Go is an ancient game with near-infinite possibilities, and I never imagined AI could master it, let alone surpass human champions. Watching AlphaGo employ deep learning to develop strategies that felt creative and intuitive — qualities we typically associate with human intelligence — completely shifted my perspective on AI. It showed me that AI isn’t just about automation or solving predictable problems; it can tackle challenges in ways we might not anticipate. This realization pushed me to think bigger in my work, focusing not just on efficiency but also on unlocking entirely new possibilities with AI.

Talk about about a challenge you faced when working with AI. How did you overcome it, and what was the outcome?

One significant challenge was building a personal assistant chatbot to manage reminders. Before large language models (LLMs), we used BERT for intent classification. While BERT was powerful, it struggled to handle the endless variety of ways users might phrase their requests. Manually training the system for every new intent was unsustainable, and users often ended up frustrated when their inputs weren’t understood. To tackle this, we introduced a fallback mechanism that gently guided users back to supported intents while collecting valuable data to improve the system over time. This iterative approach helped us refine the bot and ultimately deliver a smoother, more reliable user experience.

Can you share an example of how your work with AI has had a meaningful impact (on others, on business results, etc)? What was the situation, and what difference did it make?

One of the most impactful projects I’ve been involved in is the release of monday.com’s AI Blocks. These are atomic AI actions — such as summarizing content, extracting key information, or performing custom AI tasks — that can be seamlessly integrated into automations and workflows across the monday.com platform.

The goal was to address a key challenge: enabling organizations of all sizes and industries to unlock the potential of AI without requiring technical expertise. By designing AI Blocks as modular and accessible tools, we’ve empowered users to create meaningful AI-driven workflows and automations tailored to their specific needs.

For example, a team might use an AI Block to automatically summarize meeting notes or project status updates, extract deadlines from project briefs, or even customize unique AI actions specific to their industry. This streamlines workflows and democratizes access to AI, making it possible for anyone — regardless of their technical background — to leverage its benefits.

The impact has been significant. We’ve seen teams improve efficiency, reduce manual effort, and uncover new ways to solve challenges. Beyond business results, it’s been incredibly rewarding to see how AI Blocks have sparked creativity among users, enabling them to think of AI as a tool and a collaborative partner in achieving their goals.

Based on your experience and success, can you please share “Five Things You Need To Know To Help Shape The Future of AI”?

  1. Understand the History
    Knowing how AI has evolved is essential to understanding where it’s headed. For instance, the progression from rule-based systems to machine learning, and now to deep learning and large language models (LLMs), reveals a trend of increasing capability but also growing complexity and resource demands. A key milestone was OpenAI’s development of GPT models, demonstrating how scaling model size could dramatically improve performance. However, this also raised pressing questions about efficiency, accessibility, and sustainability. For example, while these models deliver incredible accuracy, their carbon footprint has sparked a larger conversation about green AI initiatives.
  2. Learn the Basics of Large Language Models (LLMs)
    While you don’t need to be an AI engineer, understanding foundational concepts can significantly improve your ability to shape AI products. Concepts like tokenization, embeddings, and attention mechanisms are crucial to how LLMs process and generate text. For example, understanding tokenization helps explain why a model might produce unexpected outputs when faced with ambiguous input. By learning these basics, you can design products that align better with the model’s strengths and limitations.
  3. Keep Humans in the Loop
    The most successful AI solutions integrate automation with human oversight, enhancing rather than replacing human capabilities. For example, content moderation tools powered by AI can flag inappropriate posts at scale, but human moderators often make final decisions to ensure context and cultural sensitivity are considered. This approach improves accuracy and builds user trust by ensuring accountability and empathy in decision-making.
  4. Focus on Ethics and Trust
    Responsible AI development is key. Transparency, fairness, and safety must be incorporated into every stage of the development lifecycle. For instance, at monday.com, we emphasize the importance of explainability, which allows users to understand why an AI model made a specific decision. A personal example could be developing a recommendation system that explains its suggestions, fostering trust by giving users control and insight into the process. Ethical considerations like these are vital for fostering long-term user engagement and acceptance.
  5. Use AI in Your Daily Life
    There’s no substitute for hands-on experience when understanding AI’s capabilities and limitations. Experimenting with tools or no-code AI platforms can illuminate their potential and shortcomings. For instance, while using an AI writing assistant, you might notice it excels at generating ideas but struggles with nuanced tone or context. These insights can guide you in identifying unmet needs and creating more user-focused solutions.

When you think about the future of AI, what excites you the most, and how do you see your work contributing to that future?

I’m most excited about the transformative potential of human-AI collaboration. We’re at the forefront of discovering how to strike the ideal balance between human creativity and decision-making with the efficiency and scalability of AI automation. This interplay has the power to redefine how we approach challenges, innovate, and work together, paving the way for a new generation of intelligent tools that solve problems and empower individuals and teams to achieve more than ever before.

At monday.com, we’re actively exploring these possibilities by building tools that seamlessly integrate AI into workflows. We focus on enabling users to unlock insights, streamline processes, and make smarter decisions without losing the human touch that makes their work unique. Whether helping teams manage complexity or automating repetitive tasks to free up time for strategic thinking, the opportunities are boundless.

Being part of shaping this future — where AI doesn’t just assist but truly collaborates with people — is incredibly thrilling.

What advice would you give to other entrepreneurs who want to innovate in AI? Can you share a story from your experience that illustrates your advice?

My advice is to approach problems with a beginner’s mindset. The AI landscape evolves so rapidly that yesterday’s solutions might not hold up tomorrow. A beginner’s mindset allows you to question assumptions, challenge established norms, and reimagine solutions with fresh perspectives. This approach is especially critical when working in a field like AI, where innovation happens at the intersection of creativity and cutting-edge technology.

A great example of this is our work at monday.com on monday service, an AI-first support agent designed to handle internal IT requests for organizations of all sizes. Instead of iterating on traditional IT support tools, we’re fundamentally rethinking the product for a future where AI takes the driver’s seat. How would a support agent look, feel, and function if it were AI-first? What kind of user experience would empower organizations to trust AI with critical internal processes? Adopting a beginner’s mindset has opened the door to entirely new ideas and paradigms, crafting a product that feels intuitive, futuristic, and transformative.

This mindset fuels innovation and ensures that your product stays relevant and impactful in a constantly shifting technological landscape.

Is there a person in the world, or in the US with whom you would like to have a private breakfast or lunch, and why? He or she might just see this, especially if we tag them. :-)

Elon Musk. I know it’s a popular choice, but his ability to dream big and execute across multiple industries is incredible. He constantly pushes boundaries, and I’d love to learn how he stays focused and driven while juggling so many ambitious projects.

How can our readers further follow your work online?

LinkedIn: https://www.linkedin.com/in/assafe/

Thank you so much for joining us. This was very inspirational, and we wish you continued success in your important work.

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