Rema Serafi Of KPMG US On The Labor Shortage & The 5 Things We Must Do To Attract & Retain Great Talent

Listen to your people. People-driven leadership goes a long way, and in 2022 that’s clearer than ever. When the pandemic first hit, employees, looked to their leaders for direction, reassurance, clarity, and, ultimately, accountability. At KPMG, we like to say, “our people are our greatest asset,” and I really do believe that. Employers need to provide and leverage opportunities to hear from their employees — whether in larger town hall conversations or 1:1 discussions. In our Tax practice at KPMG, we created a model emphasizing ”togetherness” in response to some of the feedback we heard from our employees over the past two years. While people value the ability to work remotely, there is, at the same time, a thirst for more collaboration in…