Simple. If you automate an inefficient or poorly designed process, you’ll just have a faster inefficiency. So at the start, simplify things by eliminating wasteful, inefficient processes. Then you need to figure out where you are on your automation journey. Perform a baselining and benchmarking exercise so you know how you are progressing.
As part of our series about “How To Use Digital Transformation To Take Your Company To The Next Level”, I had the pleasure of interviewing Rajendra Prasad, global lead, Automation, Accenture.
Rajendra T. Prasad (RP) is the Global Automation and Intelligent Assets Lead for Accenture Technology. With his more than 27 years of industry experience, RP focuses on driving the efficiency of Technology Services across the IT application lifecycle and being a part of his clients’ journeys to stay relevant and competitive in our increasingly digital world. He created and leads the team that implements Accenture myWizard, an intelligent automation platform with Artificial Intelligence at its core.
