Merel Kriegsman: “What clients LOVE (and come back for, and talk about to others) is when you insert extra care and attention above and beyond what the client expects. You can only do that when you SLOW DOWN and listen to what it is they need.”

So, even though you might feel super productive, looking at your busy calendar, it’s a trap. And it goes like this: You’re not truly listening and giving them what they need. They don’t get the result. They won’t recommend you. They won’t return as clients. And you have to fill up your calendar with marketing efforts you could’ve skipped had you taken your time with your existing clients — making sure they get the breakthroughs they signed up for. As a mantra, I have the women who join my elite high-end sales training write down and hang close to their computer: “I give myself permission to slow down, take my time and do everything I do with love” …

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