Convenience is paramount — The COVID-19 pandemic forced retailers to make the customer experience more convenient than ever before — think grab-and-go options, curbside grocery pickup and delivery, self-checkout — and it shows no signs of slowing down. Convenience is paramount for retailers to understand so people can shop when and how it works best for them.
As part of our series about the future of retail, I had the pleasure of interviewing Chad Matthews.
Chad Matthews is Chief Commercial Officer of PepsiCo Beverages North America. He assumed this role February 2022 and is a 24-year veteran of PepsiCo with strong leadership across the company’s North America food and beverage businesses.
In his current role leading the commercial function, Chad is responsible for enterprise customer development, commercialization, revenue growth management, our allied partner development, national go-to-market, and industry relations.